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Trojan.Pandex!inf and Winlogon.exe |
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chimpmagnet
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Joined: 25 February 2007 Online Status: Offline Posts: 8 |
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Topic: Trojan.Pandex!inf and Winlogon.exePosted: 25 February 2007 at 6:39am |
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Guys Please please please help! My Symantec AV detects the above virus but cannot delete or quarantine it because it's in Winlogon.exe. The Winlogon.exe file cannot be deleted manually or accessed in any way because it is constantly locked by something (can't even copy it!). I can't even submit it for online virus scan, due to it being locked. The Winlogon.exe file is in C:\windows\system32 and has been updated very recently. There is also wsys.dll, main.sys and runtime.sys. I have run HijackThis, Dr.WebCureIt, ATF Cleaner, SuperAntiSpyWare and MWAV. They got rid of some malware, but unfortunately none of these worked on winlogon.exe -- in fact MWAV even said that winlogon.exe was locked and so couldn't even scan it! I tried System Restore (several different days) but the virus still pops up in Symantec. I'm afraid that my information might be getting stolen! I'm on XP SP2. Please help! Edited by chimpmagnet - 25 February 2007 at 6:57am |
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Karlchen
Senior Member
Joined: 18 June 2005 Location: Germany Online Status: Offline Posts: 5121 |
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Posted: 25 February 2007 at 9:00am |
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Hello, chimpmagnet.
Looking for "Trojan.Pandex" gives various results, some of them indicating it may be known as "W32.agent.ady" by some AV products. Interestingly enough looking for "pandex" on the Symantec webpages yields absolutely no results. So far I found no thread about removing "Trojan.Pandex" which ended successfully. At best, after trying a lot of things, people gave up, formatted and installed Windows from the scratch (which very likely is the only way of making absolutely sure Pandex is gone.) You may check out some thread over at the CastleCops e.g.: (1) / (2) / (3) / (4) You may find some information about Pandex even in this forum, cf. thread: Hey EP/MP ....new creatures ??? It will not help too much, because it is mainly focussed on analyzing the trojan components, not on how to get rid of it. Some things are sure, though:
If you wish to re-install your machine from the scratch, this is o.k. - Backup any important data beforehand. In case you wish to go through the cleaning procedure manually and step by step, I think, the first things to do are:
Whatever you decide to do, good luck! Karl -- P.S.: Should you opt for the manual process and should you be successful, do not forget to turn off System Restore once and turn it back on so as to remove any copy of the malware which may have made its way into a System Restore Point. Edited by Karlchen - 25 February 2007 at 9:08am |
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chimpmagnet
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Joined: 25 February 2007 Online Status: Offline Posts: 8 |
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Posted: 25 February 2007 at 12:20pm |
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Karl Many thanks for the reply. I will do a full re-install ... I have spent way too much time on this now and have exhausted a lot of options. It's just very disappointing that the big AV companies can't stop these viruses - Symantec didn't even help me when I contacted their analysts via online chat. Thanks again - it's good to know that there are good people out there. |
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fcukdat
Senior Member
Joined: 02 September 2006 Location: United Kingdom Online Status: Offline Posts: 370 |
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Posted: 25 February 2007 at 12:59pm |
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My apologies chimpmagnet for not posting earliar,i have been busy trying to capture this type of stuff Congrats you are the unfortunate victim of CWS **** The free Kasp AV6 personal trial will disinfect the patched Winlogon.exe IceSword force delete will nuke wsys.dll(located in Windows/system32 folder) and svchost.exe(located in Windows/temp folder). Each time i'm getting this infection on my Pc it is dropping 3 different named .sys files in the system32 folder.If you goto view tab and arrange icons by date modified it will probaly be the last 3 .sys files. Upload these to VirusTotal service for malware checking and if you get any positive identifications delete them in safemode. http://www.virustotal.com/en/indexf.html HTH:) |
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Ade Gill Malwarebytes Researcher |
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chimpmagnet
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Joined: 25 February 2007 Online Status: Offline Posts: 8 |
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Posted: 25 February 2007 at 1:11pm |
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Fcuk, I was just about to re-intall XP -- Good timing!! I am going to try out ur suggestion now. Thanks for the post, I will update soon. |
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techno_rulez
Groupie
Joined: 26 January 2007 Location: Czech Republic Online Status: Offline Posts: 62 |
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Posted: 25 February 2007 at 1:24pm |
chimpmagnet You can also use the Windows XP recovery console to delete the file, that is reported by Symantec AV. You can also use some Rescue CD based on BartPE or Windows PE. This will ensure the file will not be held by some process. Usually it is not even possible to remove the files held by Winlogon.exe in the Safe Mode, as the Winlogon.exe is started there as well. Note: Infected files hold by Winlogon.exe (Winlogon\Notify registry branch) can be sometimes renamed and after restart, the file can be deleted (this removal technique can be used to remove parts of I-Worm/Stration (E-mail-Worm.Warezov)) Edited by techno_rulez - 25 February 2007 at 1:34pm |
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chimpmagnet
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Joined: 25 February 2007 Online Status: Offline Posts: 8 |
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Posted: 25 February 2007 at 2:57pm |
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So far so good, Kaspersky seems to be holding up well !
Silly question -- how do I use IceSword to force delete wsys.dll and other files?!
Edited by chimpmagnet - 25 February 2007 at 3:01pm |
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fcukdat
Senior Member
Joined: 02 September 2006 Location: United Kingdom Online Status: Offline Posts: 370 |
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Posted: 25 February 2007 at 3:11pm |
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How i use IceSword is by clicking the file tab and opening up the folder explorer tree. If when you arranged system32 folder by date modified there are any suspect dll's such as Xsfer,wsys and usbpda at the bottom. Find them using Icesword file tree,it will list files in order(abc) Goto the malware file entry and use right click/force delete option on each if present. Reboot to see if they have been nuked.
HTH Edited by fcukdat - 25 February 2007 at 3:14pm |
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Ade Gill Malwarebytes Researcher |
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Xiotek
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Joined: 26 February 2007 Location: United States Online Status: Offline Posts: 1 |
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Posted: 26 February 2007 at 2:34am |
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Nice !
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chimpmagnet
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Joined: 25 February 2007 Online Status: Offline Posts: 8 |
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Posted: 26 February 2007 at 5:10am |
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Guys I think everything is OK now. Thanks a lot for your help. This seems to be quite a new trojan as there was very little help out there and my Symantec AV could sort it out either. I'll be dumping my Symantec now for sure!!! By the way, do you think the command below would have picked up the problem with winlogon.exe and fixed it? sfc /scannow |
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