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Insufficient system resources exist error
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gi-gill View Drop Down
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Posts: 1 		Post Options Post Options   Quote gi-gill Quote  Post ReplyReply Direct Link To This Post Topic: Insufficient system resources exist error
    Posted: 16 April 2008 at 5:51am
I experienced this issue on a client site last late last year and it continued on unntil I finally uninstalled Trend.
I called Trend and they were of no help.  Said they hadn't seen anything like it.
 
Wish I'd had this fix back then!!!!!
 
Thanks to everyone who's posted.  I have already used Option 1 to fix an issue with another clients machine. 
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WilliamLPI View Drop Down
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Posts: 7 		Post Options Post Options   Quote WilliamLPI Quote  Post ReplyReply Direct Link To This Post Posted: 04 April 2008 at 9:12am
Following up....
 
A few more computers have developed the same thing recently.  It's been quiet since my last post until this week.
 
Computers given the regedit have not experienced any issues.
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molotov View Drop Down
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Posts: 17492 		Post Options Post Options   Quote molotov Quote  Post ReplyReply Direct Link To This Post Posted: 04 April 2008 at 8:29am
Hi risigm,
 
Have you identified Trend as the culprit?  Else, you would likely need to do some work with Poolmon...
Daily affirmation:
net helpmsg 4006
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risigm View Drop Down
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Posts: 1 		Post Options Post Options   Quote risigm Quote  Post ReplyReply Direct Link To This Post Posted: 04 April 2008 at 8:19am
Has anyone heard any more about this?
 
We're experiencing the same insufficient memory issues with several different machines, we have program version 7.6.1161, Engine 8.550.1001. The newest versions/pattern files do not seem to help.
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WilliamLPI View Drop Down
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Posts: 7 		Post Options Post Options   Quote WilliamLPI Quote  Post ReplyReply Direct Link To This Post Posted: 19 December 2007 at 9:55am
Before the change (using poolmon -b) I saw:
 
Dif: forgot to write it down
Bytes: 114737152
Per Alloc: 354127
 
 
Since the edit...
 
Dif: 324
Bytes: 101122048
Per Alloc: 474751
 
Yesterday...
 
Dif: 361
Bytes: 117882880
Per Alloc: 326545
 
Now...6 days later since last reboot.
 
Dif: 362
Bytes: 117899264
Per Alloc: 325688
 
All I got to show right now.
 


Edited by WilliamLPI - 19 December 2007 at 12:15pm
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jabouley View Drop Down
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Posts: 10 		Post Options Post Options   Quote jabouley Quote  Post ReplyReply Direct Link To This Post Posted: 19 December 2007 at 6:49am
Sure, I made the change and it increased my PagedPoolLimit to 368,640. My PagedVirtual has been slowly creeping up. It is currently at 154,316. Over time this will eventually get to 162,000 where the problem would occur. My computer has been up for for 3 days and the Vmem tag is now allocating 113508352.
 
HTH
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molotov View Drop Down
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Posts: 17492 		Post Options Post Options   Quote molotov Quote  Post ReplyReply Direct Link To This Post Posted: 18 December 2007 at 8:05pm
Anyone who's applied the "PagedPoolSize=0xFFFFFFFF" setting care to comment on Paged Pool usage vs. Paged Pool limit?
Daily affirmation:
net helpmsg 4006
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WilliamLPI View Drop Down
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Posts: 7 		Post Options Post Options   Quote WilliamLPI Quote  Post ReplyReply Direct Link To This Post Posted: 18 December 2007 at 1:11pm
A little more information...
 
The one computer I changed the PoolUsageMaximum in the registry (based on molotov's link:
"Setting PagedPoolSize to 0xFFFFFFFF allocates the maximum paged pool in lieu of other resources to the computer.") didn't help the situation.  I lasted a little longer but still received the error.
 
However, I'm clocking over 126 hours without a reboot with the 0xffffffff reg value.
 
Thanks to everyone whose posted...been a big help to me as well as others!


Edited by WilliamLPI - 18 December 2007 at 1:12pm
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jabouley View Drop Down
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Posts: 10 		Post Options Post Options   Quote jabouley Quote  Post ReplyReply Direct Link To This Post Posted: 14 December 2007 at 11:14am
I search trend micro's KB and found the following:
 
Looks like the problem is related to a recent change they made to fix a compatibility issue with Citrix and the growing amount of Kernel memory they need to load their pattern files. The ultimate solution will be to change how they handle pattern files and thus reduce the amount of Kernel memory. I wonder if other Anti-virus vendors are having similar issues...
 
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tomnf View Drop Down
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Posts: 1 		Post Options Post Options   Quote tomnf Quote  Post ReplyReply Direct Link To This Post Posted: 14 December 2007 at 7:37am
We have also been experiencing this issue the last few weeks at several of our clients' sites.  They all use Trend CSM for SMB v3.6, scan engine 8.550.1001.  I ran poolmon and got the same results (Vmem using 100 MB)
 
We also noticed this today on 2 servers that we manage.  Obviously I am very wary about using the "bigger basement" fix on a server...hopefully a fixed is released soon
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