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Can't launch Autouns-RoxioEMC 9 installed

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Post Options Post Options   Quote Seree Quote  Post ReplyReply Direct Link To This Post Topic: Can't launch Autouns-RoxioEMC 9 installed
    Posted: 14 February 2008 at 7:44am
@Molotov, OK, did it, and it still has the same error. Unhappy
 
I had hoped.......but, that would be just too easy. Wink
 
So, would you conclude that while that Roxio UPnP is part, but not all of the issue? It would be very nice to locate the faulty components, that way we have information on how to assist others, plus, we can let Roxio know there is an issue, and perhaps, yeah right, but maybe, Roxio will create a patch. Roxio is really pushing its EMC 10 currently, so they would probably just tell people to upgrade. Even though that would cost at least, another $70.00, plus tax. Roxio is not really well known for help and service, but the modules do a great job. When they work correctly, that is.
 
So, anything else you would like me to attempt before I begin removing EMC 9? If so, I am happy to oblige, as it teaches me a lot. I forget some of what we do because we have done so much stuff which is new for me, but I am still learning. I think I may be interested in learning programming! I am so "into" computers these days, I just want to know everything about them, how they work, how software works, hardware too. My curiosity is enormous! Big%20smile My husband is happy I have a "hobby" but has to pull me off the computer which is does not like at all. Ha-ha! I went from knowing literally, nothing, didn't even know how to turn one on, to building my own,  and testing WHS, and now I do moderate troubleshooting, fix our systems, but I want to know it all. Sorry to get off track, I try to keep these posts short, but I tend to be a talker. Embarrassed
 
Thank you,   Seree
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Post Options Post Options   Quote molotov Quote  Post ReplyReply Direct Link To This Post Posted: 14 February 2008 at 7:25am
HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved.
That should be on the "Explorer" tab.   That would be safe to uncheck (doesn't matter where you uncheck it from - Explorer or Everything), and you should only need to do it once, from the account you are using, as it resides in HKLM.  Rebooting after unchecking would be desirable. Smile


Edited by molotov - 14 February 2008 at 7:26am
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Post Options Post Options   Quote molotov Quote  Post ReplyReply Direct Link To This Post Posted: 14 February 2008 at 7:23am
What section does it show up under?  I'm looking for something like HKLM\Software\Classes\AllFileSystemObjects\ShellEx\ContextMenuHandlers, HKLM\Software\Classes\Directory\ShellEx\ContextMenuHandlers, HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved, etc.  
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Post Options Post Options   Quote Seree Quote  Post ReplyReply Direct Link To This Post Posted: 14 February 2008 at 7:22am

@Molotov, Oops! Sorry, I forgot the registry key it is under! drat.

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved.
 
Hope this helps, thank you,   Seree
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Post Options Post Options   Quote Seree Quote  Post ReplyReply Direct Link To This Post Posted: 14 February 2008 at 7:20am
@Molotov, here it is:
 
Universal Plug and Play DevicesUPnPUI Module Sonic Solutions c:\program files\common files\roxio shared\9.0\sharedcom\upnpui.dll 
 
I can not locate this on the Logon tab, only the Everything tab, is that odd? Should I go ahead and uncheck it for every account, then reboot?
 
Thank you,  Seree
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Post Options Post Options   Quote molotov Quote  Post ReplyReply Direct Link To This Post Posted: 14 February 2008 at 7:17am
Since Autoruns will only launch on your system when it is run from within a debugger, I figured DW was a bit lighter-weight than WinDbg.  Wink  So, yes - launch it from DW, so you can interact with it and use it to uncheck the entry.
 
What section (HKLM\???, etc.) on the Everything tab does UPNPUI.DLL show up under (you should be able to select the line and press CTRL+C to copy it, then paste it here)?
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Post Options Post Options   Quote Seree Quote  Post ReplyReply Direct Link To This Post Posted: 14 February 2008 at 7:09am
@Molotov, I need some assistance with the last task you asked of me, the unchecking of the entry C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\UPnPUI.dll
 
First, I can only locate this in the Everything tab. When I read instructions on use of Autoruns it basically says to only use the Logon tab in most situations. I suppose my question is two fold:
 
First, is it OK to uncheck it on the Everything tab, and do I then need to do it for each account on the system? From the User tab? Then, I suppose I would need to perform a reboot in order to get this module to not load, correct? Sorry I am so inexperienced, Embarrassed  I just don't want to go ahead with this without knowing for sure if it is the correct action, as I read some pretty scary threads at the Autoruns forum of people who did just that, and had some horrific consequences. I only move forward after learning if it is OK to do a task. Even if it takes me days to discover whether it is the correct action. Big%20smile
 
Oh, I did need to profile Autoruns in DW in order to pull it up and be able to work in it, right? Or, is there an easier method of working with Autoruns inside of DW? We have done so much, I forget. Embarrassed
 
I await your instruction, thank you,   Seree
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Post Options Post Options   Quote molotov Quote  Post ReplyReply Direct Link To This Post Posted: 14 February 2008 at 6:48am
copy/paste inside registry editer
Thanks for the effort of doing the typing.  One way to do this that would allow you to copy and paste would be to export the specified key (right-click -> Export), save the settings to a file, open the file in notepad, select all text in notepad, copy the text, and paste it where you want it to go.
 
but that is what I will be doing for the next couple of hours
Is EMC 9 that much of an effort to install / uninstall?  Yikes...
 
If you see this post before you go about removing 9.0...
Roxio EMC 9,
Wonder what would happen if you ran Autoruns from DW (just to get it to run), and unchecked the entry / entries referencing C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\UPnPUI.dll...
 
Auto                         REG_SZ                    1
Can you change the value of Auto to 0, and then run Autoruns.exe (outside of WinDbg / DW) again?  Just want to see if anything different happens...


Edited by molotov - 14 February 2008 at 6:56am
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Post Options Post Options   Quote Seree Quote  Post ReplyReply Direct Link To This Post Posted: 14 February 2008 at 6:41am
Here is my registry output. I have to type it in because I can't figure out how to do a copy/paste inside registry editer. Embarrassed
 
(Default                    REG_SZ                    (Value not set)
Auto                         REG_SZ                    1
Debugger                REG_SZ                     drwtsn32 -p %ld -e -g
UseDebuggerHotKey REG_DWORD          0x00000000 (0)
 
Thanks for letting me know I did good on my WinDbug output, I did work really hard doing it. It just wouldn't give me the exact output you said to expect, so it confused me, so I just decided to go as far as I could. Smile
 
I do not have Roxio 10 to install after removing Roxio EMC 9, but that is what I will be doing for the next couple of hours. I can always reinstall it later on, or even maybe attempt to install only those items which are not at fault here. I only hope we can get it narrowed down that far, and then be able to withhold the faulting module from the installation.
 
Thank you,   Seree
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Post Options Post Options   Quote molotov Quote  Post ReplyReply Direct Link To This Post Posted: 14 February 2008 at 4:28am
Looks like someone else with Roxio 9.0 has joined the party...
 
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