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climenole View Drop Down
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Post Options Post Options   Quote climenole Quote  Post ReplyReply Direct Link To This Post Topic: High cpu usage
    Posted: 28 September 2005 at 1:12am
Hi Strider_aa Smile


«
Forgot to mention the configuration:  Win XP home upgraded to sp2, Athlon 2200 XP, 256 meg memory, HP laptop

[...]

I used the same program from Quartz on a different laptop (dell celeron 600, win98se) for several years with no problems.  It is from digital sound planet and is a good mixer for music.

»


Did the version of Quartz is the right one for XP (not w98...) ?
Check it at Quartz web site.

«
I went to the event viewer for the day it happened.  There was no entry during the time I told it to go to standby.  That was about 12n.  The first entry that day was at 525p when we got home and I started it again.  The source was dcfssvc, event id 105 and this is the description:
The description for Event ID ( 105 ) in Source ( dcfssvc ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: The event log file is corrupt..
»


1- Event ID 105 , source dcfssvc

Related to the Kodak Easyshare software.DCFSSVC fools the operating system into thinking that the camera connected
to the PC via the USB port is in fact a hard disk drive allowing the transfer pictures from the camera to the PC.

DCFSSVC interferes with drive imaging software such as PowerQuest’s Drive Image, Symantec’s Norton Ghost, or StorageSoft’s ImageCast, as these packages get confused when trying to figure out what type of hard drive they are dealing with. To use any drive image software, disable DCFSSVC , then reboot your PC before using the drive image software.


2- event log file is corrupt :

a) delete the contains of this file from event viewer
b) run chkdsk:

Windows explorer | right click on disk icon |
properties | tab "tools" | "check errors" | check both options
ok and restart your computer

or

Start | Run | cmd | chkdsk X: /R 
Where  X= disk volume

It's a good idea to clean temporary files and defrag the hard disk
after the chkdsk was performed...

Do this and tell us the result.

Smile

Claude LaFrenière [MVP Shell user W xp]
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Climenole
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Post Options Post Options   Quote Strider_aa Quote  Post ReplyReply Direct Link To This Post Posted: 27 September 2005 at 11:58pm
Forgot to mention the configuration:  Win XP home upgraded to sp2, Athlon 2200 XP, 256 meg memory, HP laptop

Before I was informed about this program in PC World, I would just see that the system was using all the leftover cpu time in Windows task manager.  This program is more informative in breaking that time down into three different catagories.  Process Explorer doesn't break it down any more than that, except that system shows threads where the other two don't.  ACPI.sys is using more than half of the system cpu cycles typically 120-150 and caliaud.sys using around 100. 

I used the same program from Quartz on a different laptop (dell celeron 600, win98se) for several years with no problems.  It is from digital sound planet and is a good mixer for music.

I went to the event viewer for the day it happened.  There was no entry during the time I told it to go to standby.  That was about 12n.  The first entry that day was at 525p when we got home and I started it again.  The source was dcfssvc, event id 105 and this is the description:
The description for Event ID ( 105 ) in Source ( dcfssvc ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: The event log file is corrupt..

(Now I can't get rid of the underline.  Now I need more help )

I went to eventid.net and found no information for event id 105 with a source dcfssvc.  I'm not sure how to answer your first questions since the program doesn't give me any more detailed info that what I've already related.  Where do I go from here?

Thx...
Strider
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Post Options Post Options   Quote climenole Quote  Post ReplyReply Direct Link To This Post Posted: 26 September 2005 at 8:01am
Hi Strider_aa Smile

Okay... but what is the process using so much cpu time ?

Did you try to : Kill this process or suspend this process ?
What are the results ?

Did this process comes from a system service or a "non-Windows" service or an application ?

Or a driver ( you may suspect this since the problem comes after a blocked stanby with a "suspect" : quartz audio-master...)

Which O.S. and version ? Updated ?

Also : check in the applications and system logs. The errors messages are your friends...

Start | Run | eventvwr.msc

The most important informations are the source and the Event ID.

You may have some hints from this site:
www.eventid.net


Finally if the suspect is a driver installed by this application you may disable it to see the result with NirSoft's ServiWin:

http://www.nirsoft.net/utils/serviwin.html

Please : do not delete, disable or change any settings unless you are absolutly sure of what you're doing...

Ask before and take the advice of more than one person...
Check in the "quartz audio-master" web site for help.
Google is also your friend to check if the suspected driver is
related or not to "quartz audio-master"...

Hope this help.
Let us know.
Smile




Claude LaFrenière [MVP Shell user W xp]
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Post Options Post Options   Quote Strider_aa Quote  Post ReplyReply Direct Link To This Post Posted: 21 September 2005 at 1:13am
I've got a problem with my machine.  Instead of having a high system idle process cpu usage when the machine is idle, it always stays at 0% and the balance of cpu usage not being used by active programs shows up under hardware interrupts, deferred procedure calls and system.  At any particular second deferred procedures calls is getting 40-50% and the other 2 items 20-30%. 

The instigator of this problem was when I asked the machine to go on standby and apparently a program (quartz audiomaster) prevented it from accomplishing the task.  I'm not sure if it was running at the time or if I had shut it down before going to standby.  We were packing our stuff and when I got back to it, the power process of the laptop had shut the machine down w/out going to standby. 

What ideas do you have for me to check to recover normal operation.  I have Norton antivirus current and use adaware and spybot and find no malicious code on the machine. 

Thx...
Strier
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