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Process Explorer craches very often
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MagicAndre1981 View Drop Down
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Posts: 34 		Post Options Post Options   Quote MagicAndre1981 Quote  Post ReplyReply Direct Link To This Post Topic: Process Explorer craches very often
    Posted: 10 June 2008 at 8:39am
Hello,

I don't want to uninstall TortoiseSVN, it's one of my essential application I'm using.

I've tried it on a second account and the crash also happens there. I have reactivated the real Admin Account from Vista and also there the crash happens right now after trying to view the TCP/IP properties :(

Here is the crash dump:
http://sharebase.de/files/e8qPzORuhY.html

use the search of this board and search for iphlpapi.dll and you'll find the crashes with the tool TCPView and the errors seems to be the same that I have. Cry

Any ideas?
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molotov View Drop Down
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Posts: 17492 		Post Options Post Options   Quote molotov Quote  Post ReplyReply Direct Link To This Post Posted: 10 June 2008 at 7:47am
How do I do this?
I'm not familiar with Tortoise, so I can't say.  One would expect that uninstalling Tortoise may be one way to take it out of the picture.
 
Does PE crash when you log in with a different account?


Edited by molotov - 10 June 2008 at 7:48am
Daily affirmation:
net helpmsg 4006
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MagicAndre1981 View Drop Down
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Posts: 34 		Post Options Post Options   Quote MagicAndre1981 Quote  Post ReplyReply Direct Link To This Post Posted: 10 June 2008 at 7:41am
Originally posted by molotov

Have you tried exiting PE, renaming / removing [HKCU\Software\Sysinternals\Process Explorer], and restarting  PE?


I'll try this and let you know the answer.

Originally posted by molotov


Are you running IPV6?


no

Originally posted by molotov

 
prevent it and Subversion related modules from loading into PE's address space? 


How do I do this?
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molotov View Drop Down
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Posts: 17492 		Post Options Post Options   Quote molotov Quote  Post ReplyReply Direct Link To This Post Posted: 09 June 2008 at 3:08pm
Have you tried exiting PE, renaming / removing [HKCU\Software\Sysinternals\Process Explorer], and restarting  PE?
 
Are you running IPV6?
 
Does PE crash when you log in with a different account?
 
Can you uninstall / disable Tortiose, or prevent it and Subversion related modules from loading into PE's address space?
 
 
Daily affirmation:
net helpmsg 4006
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MagicAndre1981 View Drop Down
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Posts: 34 		Post Options Post Options   Quote MagicAndre1981 Quote  Post ReplyReply Direct Link To This Post Posted: 09 June 2008 at 9:11am
Hi,

here is the crash dump:
http://sharebase.de/files/cZcehCha9a.html

I hope this helps.

André
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molotov View Drop Down
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Posts: 17492 		Post Options Post Options   Quote molotov Quote  Post ReplyReply Direct Link To This Post Posted: 09 June 2008 at 4:37am
Hi André,
 
Can you by any chance upload a crash dump?  To do so, please create the following registry key hierarchy:
[HKLM\Software\Microsoft\Windows\Windows Error Reporting\LocalDumps\procexp.exe\]
In the procexp.exe key, create a REG_EXPAND_SZ value named DumpFolder and set the data for the value to %systemdrive%\pedumps.  Ensure the %systemdrive%\pedumps folder exists, and then get procexp.exe to crash.  There should be a dump file in %systemdrive%\pedumps.
 
ZIP the dump file, and then upload the ZIP file.


Edited by molotov - 09 June 2008 at 4:37am
Daily affirmation:
net helpmsg 4006
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MagicAndre1981 View Drop Down
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Posts: 34 		Post Options Post Options   Quote MagicAndre1981 Quote  Post ReplyReply Direct Link To This Post Posted: 09 June 2008 at 4:29am
Hello,

under Windows Vista Sp1 x86, I often have the issue that PE crashes when I try to view the TCP/IP values of an process. In most cases PE craches with this error (iphlpapi.dll):

Here is the WER-Log:

Problemsignatur
Problemereignisame:    APPCRASH
Anwendungsname:    procexp.exe
Anwendungsversion:    11.13.0.0
Anwendungszeitstempel:    4804ab7e
Fehlermodulname:    iphlpapi.dll
Fehlermodulversion:    6.0.6001.18000
Fehlermodulzeitstempel:    4791a72b
Ausnahmecode:    c0000005
Ausnahmeoffset:    0000a45f
Betriebsystemversion:    6.0.6001.2.1.0.256.1
Gebietsschema-ID:    1031
Zusatzinformation 1:    aebb
Zusatzinformation 2:    75003f59f1423e422c607d09187d62f6
Zusatzinformation 3:    56ae
Zusatzinformation 4:    f8c1ff6dcf6bae1bbd1ea8ebba789fff

Weitere Informationen über das Problem
Bucket-ID:    756529010

I've reported this error several times with the WER Tool but there is no solution offered for this issue.

Do you have any ideas why PE crashes?

André
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