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RESOLVED: lsass.exe running @ 50% w/ Tinker.exe

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ikjadoon View Drop Down
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Post Options Post Options   Quote ikjadoon Quote  Post ReplyReply Direct Link To This Post Topic: RESOLVED: lsass.exe running @ 50% w/ Tinker.exe
    Posted: 04 October 2008 at 2:08pm
OK:

Logged in as Ibrahim and tried to run as Test: WORKED PERFECTLY
Logged in as Ibrahim and tried to run as Ibrahim: (well)

Right, here is the issue. I can't get it to run anything under my name: I type everything in correctly, just like I did to make it run under Test. I just changed the name to "Ibrahim".

Here is what I exactly wrote:

runas /profile /user:OPC\Ibrahim "E:\Program Files (x86)\Microsoft Games\Tinker\Tinker.exe"

It asks for a password and I put one in. I actually just made up a password for both Test and Ibrahim accounts as I realized runas won't let me do it without a password. Anyways, I press and enter and it gives me an error:

1326: Logon failure: unknown user name or bad password

But my name is definitely in correctly (I tried changing it to "Ibrahim" and it said there already was an account with this name: duh) and the password, ironically, is the same one I used for Test: "lol" without the quotes. And yeah, I checked CAPS LOCK: not on.

~Ibrahim~



Edited by ikjadoon - 04 October 2008 at 2:09pm
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molotov View Drop Down
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Post Options Post Options   Quote molotov Quote  Post ReplyReply Direct Link To This Post Posted: 04 October 2008 at 3:08am
the sidebar issue just depends on how many gadgets your running, I think
One instance is for Windows gadgets, one is for 3rd party gadgets.

+ Logged in with the account where Tinker does not work properly, what is the behavior if you use "runas" from the CMD prompt to launch Tinker.exe as the other account (the one where it works)?

+ Logged in with the account where Tinker does not work properly, what is the behavior if you use "runas" from the CMD prompt to launch Tinker.exe, specifying the same credentials as the account where it does not work (may seem redundant, but it would be good to know the behavior)? 

+ Logged in with the account where Tinker does work properly, what is the behavior if you use "runas" from the CMD prompt to launch Tinker.exe, specifying the credentials of the account where it does not work?
Daily affirmation:
net helpmsg 4006
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Post Options Post Options   Quote ikjadoon Quote  Post ReplyReply Direct Link To This Post Posted: 03 October 2008 at 9:22pm
So, I checked the process lists. They were identical except that the Test account had these processes while my main one did not:

AVGWatchdogService (site checker used by AVG; I don't like the way it is implemented)
Razertra.exe (tray icon for Razer mice)
1 Sidebar.exe (versus 2 Sidebar.exe on Ibrahim)

And that's it. I purposefully disabled the first two and the sidebar issue just depends on how many gadgets your running, I think.

So, I ran through the Tinker game on the Test account again. Lsass.exe barely does anything. It only operates in HKLM/SECURITY or HKLM/SAM, which you say are both normal. It doesn't even try to open anything in my AppData folder or the Microsoft folder in the registry like it does on my main account. I don't see why it would even want to open anything on my main account!

One thing I noticed: while opening the game on the test account, it failed blaming something about a 3D Driver. I exited the dialog and tried again, and it worked. Odd. The game started to open, the splash screen came up (which has NEVER come up on my main account), and then gave me the error.

This is just ridiculous, Microsoft. I almost wish I could write them an email about this bloody issue without having to spend $60(!) to do it. :(

Thanks again. :)

~Ibrahim~

P.S. Should I try safe mode?



Edited by ikjadoon - 03 October 2008 at 9:23pm
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Post Options Post Options   Quote ikjadoon Quote  Post ReplyReply Direct Link To This Post Posted: 03 October 2008 at 8:31pm
OK, I got it to show over one million events, no crash. I had to exit Tinker and start it up again to get a million plus, lol. :) I'm not sure why it was crashing earlier. I'll definitely tell you if it happens again, however.

Snaps, you're right. It was csrss.exe, I should be more careful. Confused

I'll look at that other user account, see how it reacts. And I'll definitely compare process programs, I should've thought of that earlier.

I'll post back soon. :)

~Ibrahim~


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Post Options Post Options   Quote molotov Quote  Post ReplyReply Direct Link To This Post Posted: 03 October 2008 at 6:21pm
it won't crash on me now, with 899,473 showing of 1,232,0062 events. Figures. ;)
Try getting it to show 1+ million events.

crss.exe
Or csrss.exe?

Is there something I'm looking for, exactly?
The idea is to compare the log from an invocation of Tinker.exe that behaves as you would expect, with the log from an invocation of Tinker.exe that does not behave as one would expect.  That's a very general idea, of course, but with not much being known about the problem it is difficult to direct to any specific area.  And the problem may not be readily discoverable, if at all, using this technique.

it is just doing lots of things
Yes.  The stack you posted suggests lsass.exe is doing work requested of it by another process.  Again, it seems difficult to discover what process it may be, and even if one could it may not be obvious why that process was acting that way.

Another thought - since you witness the behavior with one account but not another, perhaps you could compare the list of processes running in each case, and eliminate the ones that are running when you have the problem, that aren't running when you don't.  You might also consider selectively stopping / exiting / killing other applications / services / processes, in an attempt to determine if there may be some other interaction among processes, that stopping one may help with.
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net helpmsg 4006
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Post Options Post Options   Quote ikjadoon Quote  Post ReplyReply Direct Link To This Post Posted: 03 October 2008 at 6:15pm
What do you know? As soon as I add that to the Registry, it won't crash on me now, with 899,473 showing of 1,232,0062 events. Figures. ;)

OK, so while the game is just launching, a process called crss.exe launches and it does some stuff in HKLM/Components/Winners. Man, a lot of this stuff is confusing. I'm never seen crss.exe launch before, so I don't even know if that was part of the game or not, as sometimes randomly Sidebar will refresh, taking about 100 events then go away.

I was about to upload the *.pml file, but it is definitely huge (370MB!), lol.

Is there something I'm looking for, exactly? I'll be gone for about an hour, but I'll be back soon. It looks like lsass.exe isn't exactly getting stuck, but more that it is just doing lots of things.

Thanks!

~Ibrahim~


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Post Options Post Options   Quote ikjadoon Quote  Post ReplyReply Direct Link To This Post Posted: 03 October 2008 at 5:47pm
Oh......I get it now. Sorry, I was a bit confused; I've actually never made an entire folder (key) in the Registry, just new values. :) Running it again.

~Ibrahim~
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Post Options Post Options   Quote molotov Quote  Post ReplyReply Direct Link To This Post Posted: 03 October 2008 at 5:12pm
You'd need to create a LocalDumps key in the Windows Error Reporting key, and then a procmon.exe key in LocalDumps, and then add the DumpFolder value with the c:\ProcmonDumps data to the procmon.exe key.
Daily affirmation:
net helpmsg 4006
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Post Options Post Options   Quote ikjadoon Quote  Post ReplyReply Direct Link To This Post Posted: 03 October 2008 at 2:40pm
Oh, blast, I guess not. I want to say so, yes. I'm not positive,but it never crashes in the very beginning.

Old GPU driver: the Tinker issue.

Sure, give me a few moments while I get Tinker running again.

~Ibrahim~

EDIT: I don't seem to have a LocalDumps folder, only Consent, Debug, Excluded Applications, Hangs, Heapcontrolledlist, and Livekernel reports. No Localdumps folder in Windows Error Reporting.


Edited by ikjadoon - 03 October 2008 at 2:43pm
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Post Options Post Options   Quote molotov Quote  Post ReplyReply Direct Link To This Post Posted: 03 October 2008 at 2:31pm
Did you see my edit:
Does procmon only crash if there are over 1,000,000 events (check the status bar)?


Would an old GPU driver cause this?
The Procmon crash, or the Tinker problem?

Nothing comes up
OK.  Can you add the following to the registry?
KEY: HKLM\Software\Microsoft\Windows\Windows Error Reporting\LocalDumps\Procmon.exe
VALUE: Type REG_EXPAND_SZ named DumpFolder, with data of c:\ProcmonDumps (please create that folder)

Then, when Procmon crashes, check that folder.

Daily affirmation:
net helpmsg 4006
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